Returns & Exchanges
At Pit Boss, we stand behind the quality of our home furniture and decor. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all hardware and assembly instructions are included to qualify for a full refund.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via email and attach it to the outside of your box, covering any previous shipping marks.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.
